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Refund Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

At TreTechPro, we strive to provide valuable digital educational experiences, tools, and subscription services. Because access to digital content and educational resources is typically delivered immediately upon purchase, all purchases are generally considered final.

Please review this Refund Policy carefully before purchasing subscriptions, memberships, or digital services.

1. Digital Products and Services

 

TreTechPro provides:

  • Digital learning tools

  • Online educational content

  • Career readiness resources

  • Assessments and guided pathways

  • AI-assisted educational experiences

  • Subscription-based memberships and digital services

 

Because these products and services are digital and accessible immediately, TreTechPro generally does not provide refunds once access has been granted.

2. Eligible Refund Situations

 

Refunds may be reviewed or granted under limited circumstances, including:

Duplicate Charges

 

You were accidentally charged more than once for the same service or subscription.

Technical Access Issues

A verified technical issue prevents access to purchased services and TreTechPro is unable to reasonably resolve the issue.

 

Unauthorized Transactions

A payment was made fraudulently or without authorization, subject to verification.

Billing Errors

An error occurred during processing resulting in an incorrect charge.

TreTechPro reserves the right to review refund requests on a case-by-case basis.

3. Subscription Cancellations

Users may cancel subscriptions at any time.

Cancellation prevents future billing but does not automatically entitle users to refunds for the current billing period.

Users will retain access to subscription benefits until the end of the active billing cycle.

Institutional or school agreements may include separate cancellation terms.

4. Non-Refundable Situations

Refunds generally will not be issued for:

  • Change of mind after purchase

  • Failure to use purchased services

  • Dissatisfaction based on personal expectations

  • Career or employment outcomes

  • Missed cancellation deadlines

  • Partial use of subscriptions or digital services

TreTechPro does not guarantee employment, interviews, certifications, admissions outcomes, or salary increases.

5. Requesting a Refund

If you believe you qualify for a refund, please contact us within 7 calendar days of the transaction.

 

Email:

info@tretechpro.com

Subject Line:

Refund Request

Please include:

  • Full name

  • Account email address

  • Transaction date

  • Payment receipt or transaction details

  • Brief explanation of the issue

6. Refund Review Timeline

TreTechPro reviews refund requests within approximately 72 business hours.

Additional verification may be required before approval.

Approved refunds will be issued to the original payment method when possible.

7. Chargebacks

Before initiating a chargeback through your financial institution, we encourage users to contact TreTechPro directly so we can attempt to resolve the matter.

Fraudulent or abusive chargebacks may result in suspension or termination of account access.

8. Changes to This Refund Policy

TreTechPro reserves the right to update this Refund Policy at any time.

Updated versions will be posted with a revised effective date.

Continued use of TreTechPro services after updates constitutes acceptance of the revised policy.

9. Contact Information

TreTechPro


Email: info@tretechpro.com


Website: https://www.tretechpro.com

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Supported by Leading Technology Innovation Programs

TreTechPro is officially recognized by Google for Startups, AWS Activate, and NVIDIA Inception.

 

These partnerships strengthen our mission to empower IT and cybersecurity professionals through AI-driven career development, cloud innovation, and scalable learning tools.

 

Backed by three of the world’s leading technology ecosystems, TreTechPro continues to expand its platform with enterprise-grade reliability, innovation, and performance.

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Herbert Tre Decker

Founder of TreTechPro  


M.S. Information Technology Management

 10+ Years in I.T. | CompTIA CySA+ | CompTIA PenTest+ | ISC2 CC

 

Federally registered in SAM.gov

 

© 2026 by TreTechPro | DMCA Notice

 

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